SwimTopia Support - How can we help you?

Looking for help?  There are many ways to receive SwimTopia support:


Contact a SwimTopia Customer Happiness Specialist:

Email: Click the yellow "Help" tab on your SwimTopia website, or email help@swimtopia.com to open a support ticket (recommended)



877-856-2940 (Option 2)


Join our Google Hangout for our Lunch & Learn, Fridays 11am - 2pm (Central Time):


Join our Customer Happiness Specialists in our Google Hangout, where we're happy to answer any questions you may have.  We can set up screen-sharing to show you tricks and tips or help you navigate through your SwimTopia set-up.  Drop in any time between 11am-2pm on Fridays!


View a SwimTopia Demo: 


Join one of our live demo webinars, which provides a brief overview of the main SwimTopia features, including website setup, online registration, volunteer management, meet entries, communications, and more.


What's my browser?

To troubleshoot your issue, we may need to know the type and version of your OS (operating system) and web browser. This site will provide a summary of the details and also gives you a handy link which you can send to us along with your support request:


WePay Customer Support

 See the WePay Customer Support website or call 1-855-GO-WEPAY.

Have more questions? Submit a request


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